Once you schedule your appointment you’ll receive a link via email where you can access your appointment at the scheduled time. For phone call appointments, the pin needed to access your appointment will be in this email. You’ll be able to navigate to your appointment at either www.hims.com/appointment or www.forhers.com/appointment at the scheduled time.
You will also receive an email notification an hour before your appointment and 5 minutes before your appointment with instructions on how to access your appointment.
Please make sure your camera and/or microphone settings on the device you are using are enabled during your appointment - you may need to check your phone and browser settings.