• How do I add or remove items on my subscription?

    App Access the Hims or Hers app on your mobile device. Log into your account. Not sure how to log in? Take a look at this article: How do I log into my account? Locate the "Account" icon in the top right corner on the home page.  Select "Subscriptions".  Scroll to the subscription you would like to customize. Under the "Additional Options" ... continue reading

  • Can I change the date of my next order?

    Not quite ready for your next shipment? Low on supply and need your order to ship sooner?  We have you covered. App Access the Hims or Hers app on your mobile device. If prompted log in to your account.  Not sure how to do this? Take a look at the following article: How do I log into my account? Locate the "My Subscriptions" section on ... continue reading

  • How do I cancel my subscription?

    If you wish to discontinue your subscription, please take action at least 48 hours before your next order date. Doing so will help to ensure that your subscription is canceled swiftly and properly.  You can always view the next process date of your subscription in your online account.   To cancel a subscription within your account, click the... continue reading

  • How do I reactivate my subscription?

    App Access the Hims or Hers app on your mobile device. Log into your account. Not sure how to log in? Take a look at this article: How do I log into my account? Locate the "My Subscriptions" section on the home page.   Select the subscription you would like to make changes to.  Tap the "Reactivation" button for the product you would like to... continue reading