Quick Tips

Encountering issues with an app can be an extremely frustrating experience. However, rest assured, we are here to provide assistance! Please take a moment to review the following quick tips, which may help you resolve any problems you may be facing with the app. Restart the Application: If you are experiencing problems, try quitting the applica... continue reading

Encountering website issues can be extremely frustrating. But not to worry, we are here to help! Check out these quick tips below to assist in resolving any website-related problems. Check for Internet Connection:Ensure that your internet connection is stable. A weak or intermittent connection can cause website issues such as slow loading times... continue reading

So sorry to hear that you are having trouble logging into your account. But no worries, we are here to lend a hand! To get you logged back in as quickly as possible, here are a few quick troubleshooting steps: Double-check your login credentials to ensure they are entered correctly. It is crucial to verify that both your username and password... continue reading

Before joining your Telehealth appointment, make sure you are connected to a strong wifi network to reduce the chances of being disconnected during your visit. In order to connect to your visit while using a mobile device, please use the Hims & Hers app, Safari on iPhone, or Chrome on Android. If you do experience technical issues, here are some... continue reading