Managing My Account
How do I log into my account?
App Access the Hims or Hers app on your mobile device. Locate and tap the "Log in" button at the bottom of the screen. A message will appear welcoming you back. Enter the correct information in the "Email" and "Password" fields. If you have forgotten your password, simply select "Forgot password?" below the text fields to retrieve your logi... continue reading
How do I reset my password?
To reset your password, please follow the steps outlined below: Access the log in button. App: locate it at the bottom of the home screen upon initial open. Website: you can find it in the top right corner of the home page. Find the option "Forgot your password?" below the empty text fields and click on it to proceed. Enter the email addre... continue reading
How do I update my contact information?
App Access the Hims or Hers app on your mobile device. Log into your account. Not sure how to do this? Take a look at this article: How do I log into my account? Once logged in, click on the "Account" button at the top right corner of the page. Look for the section with the heading, "Contact information". Your legal name, email, phon... continue reading