How does this work?

Hims & Hers is a Telehealth service that provides convenient, easy-to-access medical care for various aspects of health, including sexual health, mental health, hair care, skincare, and weight loss.

Each of these services offers a wide range of options to cater to individuals at different stages of their journey towards better health. These options include both prescription and non-prescription products, along with subscription plans that are designed to meet your specific needs.

To begin, you will need to fill out an online intake form, which will provide your healthcare provider with information about your symptoms and medical history. Based on this information, a healthcare provider will assess your case and determine the most suitable treatment option for you.

Depending on the state where you live, your consultation may be conducted asynchronously. This means that your provider will deliver treatment recommendations through our secure messaging portal, accessible in your account at any time.

In some states, a video visit with a healthcare provider is required. If you reside in one of these states, you will be prompted to schedule a video visit after submitting your online intake form. 

Once your visit is complete, we will finalize all necessary details and proceed to ship your customized treatments directly to your doorstep.

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Live Chat: Click the "Chat" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time

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