Why do my pills look different?

Pharmacies get pills from different suppliers. To try to ensure that you get your prescription in a timely manner, a pharmacy will usually go with the supplier that has product in stock at the time it is needed.

Depending on the supplier of your medication, pills may come in a different color, shape, or markings. So even though they may look different, have a different brand name, or come in different packaging, they have been FDA-approved as a pharmaceutical equivalent to the brand product. Rest assured you are getting the same active ingredient(s), dose, and dosage that you had before.

If you have any questions related to your treatment, please reach out to your medical provider at any time through the secure messaging feature in your account. 


If you have any additional questions, please don't hesitate to let us know! We're here for you.

Email: Click the "Contact us" button at the top right. 
Hours: 7 days a week, 24 hours a day.

Was this article helpful?
32 out of 78 found this helpful
Have more questions? Submit a request



Article is closed for comments.