You have the option to request a change in the dosage of your medication, but know that this is only applicable to certain treatments. Additionally, any potential adjustment to your prescription will be at the discretion of your medical provider, who will consider your health information before making a decision.
To make this request, please let the provider know via the secure messaging portal in your Hims or Hers account.
If your provider determines that a dosage change is necessary and writes a new prescription, you will be provided with updated treatment information.
Customers receiving weight loss medications can request a medication adjustment right from your account.
If you have any additional questions, please don't hesitate to let us know! We're here for you.
Current and former subscribers: Log into your account and send us a message through the secure messaging portal.
Not subscribed to a Hims or Hers plan but have a question: Click the "Contact us" button at the top right, and submit a question.
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