What is your refund policy?

You can cancel your subscription or change your next refill process date at any time, but we ask that you send us a clear request at least 48 hours prior to your next order process date. We cannot guarantee a refund if you request cancellation after the pharmacy has processed your order. If your order has already been processed, you can review our Return Policy

Need to change the date of your next order? Head over to the following article: Can I change the date of my next order? 

Need to cancel your next order?  Head over to the following article: How do I cancel my subscription? 


If you have any additional questions, please don't hesitate to let us know! We're here for you.

Live Chat: Click the "Chat" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time

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