what is your refund policy?

You can cancel your subscription or change your next refill process date at any time, but we ask that you send us a clear request at least 48 hours prior to your next order process date. We cannot guarantee a refund if you request cancellation after the pharmacy has processed your order.

Please see the article "how do i change the date or cancel my next subscription order?" for more information on how to manage your subscription and check your next order process date.

Important Note: changing the next order date will not cancel your subscription.

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Live Chat: Click the "Chat" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time

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