How does shipping work?

How fast is shipping?

  • Delivery times may vary based on the shipping carrier and your location. Upon the shipment of your order, you will be sent an email containing a link to track your package. Tracking can also be viewed at anytime by logging into your account and reviewing "Orders" or "Order History" on the account menu.
  • Not sure how to log in? See our article How do I log into my account?

Do you offer expedited or overnight shipping?

  • We do not offer expedited or overnight shipping at this time.

How much does shipping cost?

  • Shipping is free!

What shipping carrier do you use?

  • Hims & Hers products are shipped via DHL SmartMail, FedEx SmartPost, or USPS, depending on the product you ordered.
  • What is FedEx SmartPost?
    • With SmartPost, FedEx delivers packages to the post office that is nearest to the final destination.  USPS then takes over the delivery process and ensures that the package reaches its final destination.

Can you ship to a P.O. box?

  • Yes, all of our products can be shipped to a P.O. box via USPS.


If you have any additional questions, please don't hesitate to let us know! We're here for you.

Live Chat: Click the "Chat" bubble at the bottom left.
Hours: 7 days a week, 5AM to 8PM Pacific Time

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