How fast is shipping?
- Delivery times may vary based on the shipping carrier and your location. Upon the shipment of your order, you will be sent an email containing a link to track your package. Tracking can also be viewed at anytime by logging into your account and reviewing "Orders" or "Order History" on the account menu.
- Not sure how to log in? See our article How do I log into my account?
Do you offer expedited or overnight shipping?
- We do not offer expedited or overnight shipping at this time.
How much does shipping cost?
- We have a standard fee of $5 for shipping.
What shipping carrier do you use?
- Hims & Hers products are shipped via DHL SmartMail, FedEx SmartPost, or USPS, depending on the product you ordered.
- What is DHL SmartMail and FedEx SmartPost?
- DHL and FedEx will deliver the packages to the post office that is nearest to the final destination. USPS then takes over the delivery process and ensures that the package reaches its final destination.
Can you ship to a P.O. box?
- Yes, the majority of our products can be shipped to a P.O. box via USPS.
- Due to temperature restrictions our GLP1 Weight Loss medications cannot be shipped to PO Boxes or General Delivery addresses.
If you have any additional questions, please don't hesitate to let us know! We're here for you.
Current and former subscribers: Log into your account and send us a message through the secure messaging portal.
Not subscribed to a Hims or Hers plan but have a question: Click the "Contact us" button at the top right, and submit a question.
Comments
Article is closed for comments.