Are there signature requirements for my testosterone shipment?

Yes — certain medications prescribed to treat testosterone deficiency have signature requirements:

  • Kyzatrex® (oral): A signature is required for every shipment, including your initial fill, all refills, and any replacement orders.
  • Testosterone Cypionate, generic or compounded (injectable): A signature is not required for your initial shipment or refills.  In instances where a replacement is granted, all subsequent orders will require a signature.

If you won't be available to sign for a delivery, we'd recommend arranging for someone else to be available at your address, or checking with the carrier about delivery options in your area.

 

If you have any additional questions, please don't hesitate to let us know! We're here for you.

Current and former subscribers: Log into your account and send us a message through the secure messaging portal.  

Not subscribed to a Hims or Hers plan but have a question: Click the "Contact us" button at the top right, and submit a question.
 

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