Subscriptions

The need for a subscription depends on the type of product. Prescription ProductsFor our prescription products, we understand the importance of ensuring that you have both the necessary medication and the chance to stay connected with your healthcare provider. That is why a subscription is required - to empower you with uninterrupted access to t... continue reading

This feature is available for select subscriptions that include multiple items in one kit. If you don't see this option on your subscription, it likely isn't available for your treatment type. App Access the Hims or Hers app on your mobile device. Log into your account.Not sure how to log in? Take a look at this article: How do I log into my acc... continue reading

Not quite ready for your next shipment? Low on supply and need your order to ship sooner?  We have you covered.  Please ensure to take necessary action to update your subscription at least 48 hours prior to your upcoming order date. Doing so will help to ensure that your subscription is updated swiftly and properly. Don't have the app yet? Down... continue reading

Are you feeling like your weight loss subscription plan just isn’t quite fitting your needs? Good news! You can now easily request a change to your cadence right from your account.  Don't have the app yet? Download the app that matches your account. Hims App: App Store | Google Play Hers App: App Store | Google Play   App Access the Hims ... continue reading

If you wish to discontinue your subscription, please take action at least 48 hours before your next order date. This helps ensure your subscription is cancelled swiftly and properly. You can always view your subscription's next process date in your online account. Are you currently on a weight loss membership? To cancel, see: How do I cancel my... continue reading

If you wish to discontinue your weight loss membership and/or medication, action can be taken at any time. Follow the steps below to manage your weight loss membership. App Access the Hims or Hers app on your mobile device. Log into your account.Not sure how to log in? Take a look at this article: How do I log into my account? Once logged in, ... continue reading

We're excited to help you get started again. The steps to reactivate depend on how long it's been since your subscription was paused or cancelled. App Access the Hims or Hers app on your mobile device. Log into your account.Not sure how to log in? Take a look at this article: How do I log into my account? Tap the "Care" icon  in the menu locat... continue reading