What is the "Action Item" in my account?

An "Action Item" is a task that you would need to complete in order to proceed with any pending medications or prescriptions that you have previously tried or are trying to recieve.

  1. Head over to the Hims or Hers website and log into your account.
    • Hims account: once logged in, click on the menu icon at the top right corner of the page (three horizontal lines) to pull up the black sidebar. On this, click "Account" to bring up the menu.
    • Hers account: Click on the "ACCOUNT" button at the top right corner of the page (white button to the left of the cart symbol).
  2. After this step, you should see the account options at the top of the page. You may or may not see "Action Items". This event would only show up if you need to complete any visits or respond to your provider.

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