how can i get a refill on my prescription?

You can check the next refill process date on the Subscriptions page of your account. 

  1. Log in to your Hims or Hers account.
  2. Click on the "Account" button at the top right corner of the page.
  3. Click on "Subscriptions
  4. You will see a page with all of your subscriptions. Scroll down to the one that you'd like to check to view your next order process date.

my refill is too far out. how can i get one sooner?

  1. Log in to your Hims or Hers account.
  2. Click "Subscriptions"
  3. Click "Manage" on the prescription product you would like to get refilled
  4. Click "Refill now"
  5. A pop up will say "Need your refill now?",
    1. Click "Confirm" to receive a refill & it will process payment within 24 hours.
    2. Click "Cancel" to keep your refill date the same. 

Note: Depending on if you have any refills left, you can get a refill sooner. If you do not have any refills, please see "how do i renew prescription" on how to continue receiving treatment.


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